Frequently Asked Questions
Find answers to common questions about our products and services
Are Meroda Cosmetics products cruelty-free?
Yes, we are committed to ethical beauty. All Meroda products are 100% cruelty-free and never tested on animals.
How do I find the right shade for my skin tone?
We offer a digital shade finder tool on our product pages. If you're still unsure, contact our beauty experts with a photo in natural light for a personalized recommendation.
Are your products suitable for sensitive skin?
Our formulas are dermatologically tested and designed to be gentle. However, we recommend reviewing the full ingredient list or performing a patch test before first use.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement to request any modifications or cancellations.
Do you offer international shipping?
Yes, Meroda Cosmetics ships to over 50 countries worldwide. Shipping rates and delivery times vary by destination.
What should I do if my product arrives damaged?
We apologize for the inconvenience. Please email our support team within 48 hours of delivery with a photo of the damaged item to receive a replacement.